Remote support is currently being charged at $70 per hour with a
minimum charge of $35. The minimum charge will buy you 30 minutes of
Alternatively, if you prefer, I can give you a fixed price quote based
on a description of the problem.
support is available for Windows 7, Windows XP, Windows Vista
and Linux. Remote
support consists of downloading a small program and then running it to
create a connection to my computer. This allows me to see your screen
and even take control of the mouse and keyboard.
The following services are available remotely.
Call me on the number at the top of this page to book a time for
the remote support
- Malware removal. (I may need hands-on access for severe infections)
- Setting up new hardware such as printers & scanners
- Installing new software
- Backing up
important data to USB flash drives, DVD or external hard disks. Backups
can be fully automated to run daily, weekly or monthly.
While the remote support session is active all data
the two computers is encrypted